FAQ's

Rental prices are for one calendar day including delivery being the day prior and pickup the day after if needed. If you are needing the rental longer please let us know and we can get a quote sent to you.

We will confirm a delivery time window no later than 2 days prior to your event. Standard delivery and pickup hours are between 9am – 6pm. Delivery and/or pickup that needs to exist outside of standard delivery hours due to venue constraints or other requirements will incur a special “non-business hour” fee of $60 otherwise pickup can be scheduled for the following day.
For flower walls, backdrops, tents and furniture items ONLY, delivery will include full set up of your rented items as well as teardown during pickup. Please do not move or disassemble these rented items yourself. For tables and chairs, delivery does not include setup and tear down but is available for an additional cost of $1.50 per table and $1.00 per chair.

We require a 50% deposit at the time of booking along with a signed contract for the reservation to be officially booked. Invoices are payable online with a debit or credit card. We also offer payment plans through Affirm or if you are booking at least 90 days in advance we have payment plans!

We definitely recommend booking at least several months in advance, especially during the summer months, but we take bookings any time as long as we have the inventory available. We do request that you book at least 2 weeks prior to your event. Bookings inside of 2 weeks prior to your event may incur a rush booking fee of $50 at our discretion depending on staffing and time of year.

We do allow outside use of our rentals depending on weather (usually only in situations with less than 20% chance of rain) but prefer them only to be outside in the summer months. Additional weather terms & conditions will be outlined at the time of booking.

Our walls are 7x7 and 8x8 so we suggest having at least a 10x10 space to include the wall and the backdrop stand.

We understand things happen and hope you never need to cancel your event but if you do we accept cancellations with the following rules:
If the cancellation is made more than 2 weeks from the event start date, you will receive store credit equal to your deposit amount for a future event. If it's 2 weeks or less away from the event start date you will receive store credit only equal to your deposit amount.

Yes we can absolute do a custom color palette for our walls or likely other custom ideas. We are creators and we love being inspired and creating. Please contact us via email, DM, text or by phone to discuss what you are looking for. Some of our flower walls can have additional colors added in for a small fee or we can fully customize a wall.
See our custom request section under our services tab for more details!

Yes absolutely! We love being a part of the talented community here and would love our rentals to play a role in the beauty of a styled photoshoot!
If it's a styled shoot for trade or a donated community event please feel free to reach out via email or text to inquire about availability and details!  If it's a paid client photoshoot we do have special half-day rates on all our rentals for photographers.

We do offer self pickup for rental items except for flower walls/backdrops, tents and larger furniture pieces. Minimum rental for self pickup is $100. You must have proper transportation to safely pickup your items.

The Damage Waiver Fee of 3% applies on all rental bookings to help us keep our overall rental costs down by collecting a small percentage of every booking to help us cover the normal wear and tear of our rental items.

Examples of normal wear and tear may include a broken glass or dish, stained linens, dented trays, scratched flatware, or scuffed up tables or chairs. The Damage Waiver Fee is non-refundable and is in place to protect our clients from inflated rental costs.
The Damage Waiver fee does not cover:
-Theft or missing equipment
-Damage resulting from vandalism, intentional improper use or carelessness
-Damage due to items being left out in inclement weather
-Damage to motors or electrical appliances caused by improper current/voltage

We will confirm a drop off and pickup time no later than 2 days before your event. Backdrops and flower walls will need about 90 minutes for set up and 90 minutes for breakdown. Set up and breakdown for all other items will be discussed and agreed upon during your reservation/booking.
Additional time may be needed for custom requests or venues where parking is not near the set-up location. We cannot guarantee a proper set up if insufficient time is given to properly set up or break-down rental items.
Set up and tear down of tables and chairs is available at the following additional cost:
Tables (includes linens if applicable) - $1.50 per table
Chairs - $1.00 per chair

A site plan must be provided if you wish for us to set up tables and chairs or a tent. For flower walls, backdrops, tents and furniture items ONLY, delivery will include full set up of your rented items as well as teardown during pickup. Please do not move or disassemble these rented items yourself.