faq's
how long is the rental period?
Rentals prices are for one calendar day including delivery being the day prior and pickup the day after if needed. If you are needing the rental longer please let us know and we can get a quote sent to you.
how much is delivery?
Delivery is going to vary based on how large the order is and where the location of the event is. The order minimum for delivery is $100. Delivery will be included on your quote as part of the total.
What is the delivery process?
We will confirm a delivery time window no later than 2 days prior to your event. Standard delivery and pickup hours are between 9am – 8pm. Delivery and/or pickup that needs to exist outside of standard delivery hours due to venue constraints or requirements will incur a special “non-business hour” fee of $100 otherwise pickup can be scheduled for the following morning.
For flower walls, backdrops, tents and furniture items ONLY, delivery will include full set up of your rented items as well as teardown during pickup. Please do not move or disassemble these rented items yourself. For tables and chairs, delivery does not include setup and tear down but is available for an additional cost.
What is the cost to book?
We require a 50% deposit at the time of booking along with a signed contract for the reservation to be officially booked. Invoices are payable online or via check. We can also accept Venmo and Paypal.
how far in advance should i book?
We definitely recommend booking at least several months in advance, especially during the summer months, but we take bookings any time as long as we have the inventory available. We do request that you book at least 2 weeks prior to your event. Bookings inside of 2 weeks prior to your event will incur a rush booking fee of $50.
Can the flower walls & rentals be used outside?
We do allow outside use of our rentals depending on weather (usually only in situations with less than 20% chance of rain) but prefer them only to be outside in the summer months. *Tissue paper garland walls are NOT allowed to be used outside at any time. Additional weather terms & conditions will be outlined at the time of booking.
how much space do i need for a flower wall?
Our walls are 7x7 and 8x8 so we suggest having at least a 10x10 space to include the wall and the backdrop stand.
Can I cancel once I've booked?
We understand things happen and hope you never need to cancel your event but if you do we accept cancellations. If the cancellation is made more than 2 weeks from the event start date, the initial deposit is fully refundable. If it's 2 weeks or less away from the event start date, the deposit is non-refundable.
Can a flower wall or backdrop wall be customized?
Yes we can absolute do a custom color palette for our walls or likely other custom ideas. We are creators and we love being inspired and creating. Please contact us via email, DM, text or by phone to discuss what you are looking for. Some of our flower walls can have additional colors added in for a small fee or we can fully customize a wall.
Standard pricing for a full custom flower wall is $1350 and standard pricing for a tissue garland wall is $350.
Are your rentals available for styled shoots?
Yes absolutely! We love being a part of the talented community here and would love our rentals to play a role in the beauty of a styled photoshoot!
If it's a styled shoot for trade or a donated community event please feel free to reach out via email or text to inquire about availability and details!
If it's a paid client photoshoot we do have special half-day rates on all our rentals for photographers.
can i pickup my rental items?
We do offer self pickup for rental items except for flower walls/backdrops, tents and larger furniture pieces. Minimum rental for self pickup is $100
do you charge damage fees?
We do not currently charge a damage waiver or fees up front but we do have a damage section in our contract that details costs that will be charged for any loss, damage or destruction to our rentals.
what is the set up/breakdown process?
We will confirm a drop off and pickup time no later than 2 days before your event. Backdrops and flower walls will need about 90 minutes for set up and 90 minutes for breakdown. Set up and breakdown for all other items will be discussed and agreed upon during your reservation/booking.
Additional time may be needed for custom requests or venues where parking is not near the set-up location. We cannot guarantee a proper set up if insufficient time is given to properly set up or break-down rental items.
Set up and tear down of tables and chairs is available at the following additional cost:
A site plan must be provided if you wish for us to set up tables and chairs or a tent. For flower walls, backdrops, tents and furniture items ONLY, delivery will include full set up of your rented items as well as teardown during pickup. Please do not move or disassemble these rented items yourself.
Additional time may be needed for custom requests or venues where parking is not near the set-up location. We cannot guarantee a proper set up if insufficient time is given to properly set up or break-down rental items.
Set up and tear down of tables and chairs is available at the following additional cost:
- Tables (includes linens if applicable) - $1 per table
- Chairs - $.50 cents per chair
A site plan must be provided if you wish for us to set up tables and chairs or a tent. For flower walls, backdrops, tents and furniture items ONLY, delivery will include full set up of your rented items as well as teardown during pickup. Please do not move or disassemble these rented items yourself.
